Shipping & Returns

Where do you ship?

 

We are happy to ship worldwide.

 

How long will my order take?


USA   -Once shipped, most of our boxes arrive within 3 days, provided there is no weather emergency. We ship out orders every Monday. 

WORLDWIDE   -Once shipped most packages arrive 8 days later, but they may take up to 5 weeks. We also can't be held responsible by customs related delays or weather/political emergencies that effect shipping times.

My sister and I run Bangtan Girl Scout Shop all on our own (with the occasional help from our awesome mom) so we only fulfill orders on Monday's.

Thank you so much for being patient with us!


What if something arrives broken?


While highly unlikely due to the extra care we put into wrapping each box. Accidents can still happen. If something in your order arrives broken, please take a picture right away! Including an image of the packaging and the broken item will help us settle our insurance claim with USPS. We will of course replace any item that is broken in shipment. Please note that items can not be replaced without pictures of both the damaged packaging and the damaged item.
Your happiness is our number one concern so please know if something does not go as planned. We will do everything we can to find a solution!



What if my Wax Melts arrive melted?


During the summer months we offer heat resistant packaging for an additional charge. If you purchase this packaging and your wax melts still arrive melted (which would be unlikely) then we will refund you. If you chose not to purchase the heat resistant packaging then we will not be able to offer a refund. The aesthetic of your product will be altered but the scented melts will still perform. We strongly suggest you purchase the heat resistant packaging. 



What's your cancellation/refund policy?


Because of the level of customization and personal care that goes into each box we are not able to return, refund, or cancel any orders.
That said, your happiness is not only our number one priority, but our fellow love for ARMY is the whole reason Bangtan Girlscoutshop began!
So if there is an issue with your order please do not hesitate to reach out to us and we will find a solution!

Please shoot us a text at 845 541 2159

Only want to shop your Bias?

Did you know you can click the filter at the bottom center of your phone to filter your Bias.
Privacy Policy
Visa Mastercard American Express JCB PayPal